Shipping policy

Shipping Policy – Goyias

At Goyias, every piece is handled with care and intention. From the moment you place your order to the moment it arrives, we aim to make the experience seamless.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking details.

Please note that during high-demand periods (launches, promotions, holidays), processing times may be slightly extended.

⸻

Shipping & Delivery

United States

* Standard Shipping: 1–5 business days

International Shipping

* Standard International: 7–15 business days
    Delivery times may vary depending on your location and customs processing.

Shipping rates are calculated at checkout based on your destination.

⸻

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

⸻

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes.
These charges are the responsibility of the customer.

⸻

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.
Goyias is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

⸻

Lost or Stolen Packages

Once a package is marked as delivered, Goyias is not responsible for lost or stolen items.
If you experience an issue, we recommend contacting the shipping carrier directly.

⸻

Shipping Delays

While we work to ensure timely delivery, Goyias is not responsible for delays caused by carriers, weather, or unforeseen circumstances.

⸻

Contact

For any questions regarding your order, please contact us at:
admin@goyias.com